Users must establish their credentials by entering a valid login name and password via a login page in order to access the system.

 

Some key factors about the password are :-

•it IS case sensitive!

•it needs to contain at least eight (8) characters, consisting of at least one (1) upper case letter, one (1) lower case letter and one (1) numeric digit.

 

 

Note that the “Enter” key can be pressed after any entry to commence login, rather than having to click the “Login” button.

 

If this is the first time the user has logged into the system, their password will depend on how the administrator has set them up. There are two (2) possible options:-

1.The default is to allow the user to enter their desired password at first login, and the system will then prompt for a confirmation.

2.The administrator may also have reset the password to “password”, and the system will then prompt the user to change it to their desired setting. This later option is also what will occur if a user has forgotten their password, and an administrator resets it for them.

 

An invalid login produces the message show below.

 

For a new user, initial entry of a desired password will produce the following prompt. In this case, please re-enter the password, and also confirm it, then select the “Login” button.

 

 

Where the administrator has set the password to “password”, the system will request that it be changed. Enter “password” into the initial login screen, then the following screen appears. Enter the details, then select the “Login” button.

 

 

Please note that more than five (5) incorrect login attempts will disable the account. To reset the account :-

•An administrator is required to reset the account via the Administration > Users, or,

•a successful login attempt AFTER waiting 30 minutes will also reset the account.

 

For additional security when integrated login has not been selected, the system also looks for logins from ‘unknown’ locations, that is, login attempts from computers that HRECTrack has not received a valid login from previously. An example would be the first login at your work location, or from home or an internet café. If this is detected, then the login screen also requires a ‘CAPTCHA’ (Completely Automated Public Turing test to tell Computers and Humans Apart) validation, where you will be prompted to type in the characters from an image, as follows :-

 

 

This ‘CAPTCHA’ feature can be turned on permanently if required, so that it appears for each and every login.

 

Request Password Reset

Requesting a password reset expands the page to display a "Yes, Request Reset!" link

Selecting this option attempts to find the entered 'User Name' in the database, and generate an email to the user with a special link allowing the reset to take place.

If there is a problem, like the 'User Name' cannot be found, then an appropriate message will be displayed.

The email generated by the system will have a subject like "HRECTrack - Password Reset Request", and the contents will be like

Selecting the "Reset Password Now" link will open a browser window, and if successful, will display something like

Note that if you don't get the email, please check your junk/spam email filters before contacting your HREC !

Logout

 

Selecting the Logout tab logs the user out, and returns to the login screen as follows :-