The project timer was added to allow tracking of quality of service for project approval/rejects.

 

It is automatically triggered when a new project is created, based on the “Received Date”, and is automatically terminated when the project is approved or closed.

 

All other start/stop triggers/events need to be set by the user.

 

 

Only one timer can exist spanning any given day. If a timer is started and stopped on the same day, it counts as one (1) day. If a timer is started and stopped on the same day, and the time is started again on that day, the original record for that day is voided, and a new one started.

 

The timer has two (2) configuration settings that relate to its functionality :-

1.ProjectTimerAlertDays – number of days before a critical alert is triggered.

2.ProjectTimerInWeekdayDays – determines if day counts are in calendar days or weekdays. Both these values are displayed in the table above, and in the tooltip, however this setting determines the type of day count used for alerts.

 

Note that a third configuration setting, ‘DateAlertDaysProjectTimer’, may contribute to urgent alerts. If DateAlertDaysProjectTimer is less than ProjectTimerAlertDays, then an urgent alert is raised DateAlertDaysProjectTimer days before the ProjectTimerAlertDays are reached.

 

Any issues with the timer raises an alert .